What we collect, what we don't.
Plain English. If anything here is unclear, email sales@octosona.ai and we'll explain.
Last updated: May 23, 2026
What we collect
- What you tell us in the contact form. Your name, business name, email, optional phone, and the note you write about what you'd like to fix.
- What you tell our chatbot (Octo). The conversation you have with Octo on this site, including any name, contact info, business details, and service interest you share. Octo is an AI assistant — your messages are processed by Anthropic (the company behind Claude) to generate responses, and stored in our database (Supabase) so the team can follow up.
- Anonymous analytics. Pages you view, how you got here, the device and browser you're using. Collected via Google Analytics. No login, no name, no behavior tracking across other sites.
- If you book a call. The time you pick on Calendly. Calendly collects standard scheduling info — name, email, time zone.
How we use it
- Reply to your inquiry and prepare for a call with you.
- Send you the follow-ups you'd reasonably expect (a summary, a written plan).
- Make the site better — figure out which pages help and which don't.
- Improve Octo over time — the conversation patterns help us write better prompts. We never train any external AI model on your messages.
Who we share it with
We don't sell your data. Ever. We use a small list of service providers to actually run the business — each one only gets what they need:
- Netlify — hosts this site and stores contact-form submissions.
- Google Analytics 4 — anonymous traffic measurement.
- Calendly — booking the 20-minute calls.
- Anthropic (Claude API) — generates Octo's responses. Per Anthropic's terms, your messages are not used to train their models.
- Supabase — stores the lead record and conversation history in our database.
- Resend — sends the team an email notification when a new lead comes in.
- Vercel — hosts the chatbot backend.
We may also share your information if required by law, or to investigate fraud or abuse.
Cookies
We use the minimum necessary cookies: a session cookie for the chatbot so your conversation persists if you reload, and Google Analytics cookies for anonymous traffic measurement. No advertising cookies, no cross-site tracking.
Your rights
You can ask us to:
- Show you everything we have about you
- Correct anything that's wrong
- Delete it all
- Stop emailing you
Email sales@octosona.ai and we'll handle it within a few business days. No forms, no escalation chain.
Children
This is a business-to-business service. We don't knowingly collect information from anyone under 16.
Changes to this page
If we change how we handle data in a meaningful way, we'll update the date at the top and, if it affects you specifically, email you.
Contact
Octosona, LLC · San Diego, CA · sales@octosona.ai