You're under a sink, not at a desk. Octosona answers every call, text, and web chat 24/7, asks what's leaking, flags the emergencies, and books the service call, so the customer doesn't call the next plumber.
Emergency answered11:04 PM · Kitchen leak, booked 8 AM
CONFIRMED
See it live
See a day in the life of a plumber
Sound on. Under a minute.
The problem
Where plumbing companies lose jobs
“Pipes burst at 11 PM, not 11 AM.”
81% of homeowners had a home repair emergency in the past year.
How Octo fixes it: Octo answers 24/7, gets the address and the problem, and texts you right away.
Source: HomeServe, 2025
“I'm under a sink with wet hands.”
Even plumbers, the best at answering, miss about 1 in 4 calls.
How Octo fixes it: Octo picks up when you can't and books the job on your calendar.
Source: Invoca, 2026
“Whoever answers first gets the job.”
83% of consumers choose the business that responds first.
How Octo fixes it: Octo answers right away and texts back any call that slips through.
Source: Moneypenny survey, 2026
“Half the calls aren't even jobs.”
Only 38% of answered home service calls are real leads.
How Octo fixes it: Octo takes every call and texts you a summary, so you call back the real jobs.
Source: Invoca, 2026
What you get
One AI front desk, built for plumbers
Our core
AI Front Desk
Every call, text, and web chat answered 24/7, even mid-job. The AI asks what's wrong (leak, clog, water heater, no hot water), flags emergencies, books the service call, and texts you the details instantly.
Included
English + Spanish
Your front desk answers in English or Spanish, whichever your customer speaks.
Tier 3
CRM & Follow-up
Every call, chat, and text lands in one CRM, with automatic text and email follow-up so no lead goes cold.
Answering service, upgraded
A smarter answering service for plumbers
Most plumbing companies lose work the same way: the phone rings while you're under a sink, the call goes to voicemail, and the homeowner books whoever picks up first. A traditional answering service just takes a message. Octosona answers like a trained dispatcher, asks what's leaking and where, flags true emergencies, and books the service call on your calendar, then texts you the details before you're out from under the sink.
It works across every channel a homeowner uses, phone calls, text messages, and the chat box on your website, so a late-night "plumber near me" search turns into a booked visit instead of a missed call. Whether it's a slow drain, a water heater, or a burst pipe, every request is captured, sorted by urgency, and waiting for you in one place.
We build it for plumbing companies serving San Diego and the surrounding communities, Chula Vista, La Mesa, El Cajon, Santee, Poway, Encinitas, Carlsbad, and across the county, so you win the local searches your competitors let slip to voicemail.
Questions
Plumber FAQs
Can it tell an emergency from a routine call?
Yes. It asks what's happening and where, and when it sounds urgent, like a burst pipe or active leak, it flags it and alerts you right away by text.
What about calls while I'm on a job?
The AI answers every call you can't, 24/7, so no customer goes to voicemail.
Can it book service calls on my calendar?
Yes. It offers your open times, books the visit, and sends the customer a confirmation text.
Does it answer after hours and on weekends?
Yes. It answers around the clock, and you decide what it books after hours and what it sends straight to you.
How quickly can we launch?
Usually within a week, configured to your services, approved by you, then live.
Do I keep my phone number?
Yes. Most clients keep their number and forward unanswered calls to the AI.
Stop losing service calls to voicemail.
Book a call. Fifteen minutes, free. We'll show you exactly where leads are slipping, and what we'd fix.
