You're on a job, not at a desk. Octosona answers every call, text, and web chat 24/7, asks where the customer is and what's locked, flags the lockouts, and books the job, so the customer doesn't call the next locksmith.
Lockout answered1:12 AM · House lockout, address texted to you
FLAGGED
See it live
See a day in the life of a locksmith
Sound on. Under a minute.
The problem
Where locksmiths lose jobs
“Lockouts happen at 1 AM, not 1 PM.”
A locked-out customer calls down the list until someone picks up.
How Octo fixes it: Octo answers 24/7, gets the address and what's locked, and texts you right away.
“My hands are in a lock all day.”
Across home services, 27% of inbound calls go unanswered.
How Octo fixes it: Octo picks up when you can't and books the job on your calendar.
Source: Invoca, 2024
“Whoever answers first gets the job.”
83% of consumers choose the business that responds first.
How Octo fixes it: Octo answers right away and texts back any call that slips through.
Source: Moneypenny survey, 2026
“Not every call is a job.”
Only 38% of answered home service calls are real leads.
How Octo fixes it: Octo takes every call and texts you a summary, so you call back the real jobs.
Source: Invoca, 2026
What you get
One AI front desk, built for locksmiths
Our core
AI Front Desk
Every call, text, and web chat answered 24/7, even mid-job. The AI asks what's needed (house, car or business lockout, rekey, lock change), flags urgent lockouts, books the job, and texts you the details instantly.
Included
English + Spanish
Your front desk answers in English or Spanish, whichever your customer speaks.
Tier 3
CRM & Follow-up
Every call, chat, and text lands in one CRM, with automatic text and email follow-up so no lead goes cold.
Answering service, upgraded
A smarter answering service for locksmiths
Most locksmiths lose work the same way: the phone rings while you're working a lock or driving to the next job, the call goes to voicemail, and the customer calls the next number on the list. A traditional answering service just takes a message. Octosona answers like a trained front desk, asks where the customer is and what's locked, flags lockouts as urgent, and books the job on your calendar, then texts you the details before you're back in the van.
It works across every channel a customer uses, phone calls, text messages, and the chat box on your website, so a late-night "locksmith near me" search turns into a booked job instead of a missed call. Whether it's a house lockout, a rekey after a move, or a lock change for a business, every request is captured, sorted by urgency, and waiting for you in one place.
We build it for locksmiths serving San Diego and the surrounding communities, Chula Vista, La Mesa, El Cajon, Santee, Poway, Encinitas, Carlsbad, and across the county, so you win the calls your competitors let slip to voicemail.
Questions
Locksmith FAQs
Can it tell a lockout from a routine call?
Yes. It asks what's happening and where, and when it's a lockout, it flags it and alerts you right away by text.
What about calls while I'm on a job?
The AI answers every call you can't, 24/7, so no customer goes to voicemail.
Can it book rekeys and lock changes on my calendar?
Yes. It offers your open times, books the visit, and sends the customer a confirmation text.
Does it answer after hours and on weekends?
Yes. It answers around the clock, and you decide what it books after hours and what it sends straight to you.
How quickly can we launch?
Usually within a week, configured to your services, approved by you, then live.
Do I keep my phone number?
Yes. Most clients keep their number and forward unanswered calls to the AI.
Stop losing lockout calls to voicemail.
Book a call. Fifteen minutes, free. We'll show you exactly where leads are slipping, and what we'd fix.
