Who’s behind it
The marketing that runs Fortune 500 brands, pointed at your business.
Octosona was built by Arturo Besquin after 15 years at Google and Amazon Ads. You get big-brand marketing at the scale of a local service business.
Every call, text, and message gets answered day and night, the customer gets booked, and you get the details the second it happens. We build it around your business, and a real team in San Diego watches it and tunes it for you.
Octosona was built by Arturo Besquin after 15 years at Google and Amazon Ads. You get big-brand marketing at the scale of a local service business.
15 years selling and consulting for some of the world’s biggest brands, before bringing that playbook to local service businesses.
A customer calls, texts, or messages, even at midnight.
It replies, answers questions, and books them in for you.
A text or email lands with a summary, and whether the lead is warm or not a fit.
The answering runs on AI, because that is the only way to pick up at 2am on a Sunday. Everything else is human. We learn your business, write how your front desk speaks, listen to real calls every week, and fix what sounds off before you ever notice. You approve every word before it talks to a customer, and when something needs judgment, it hands the conversation to you.
You are not buying software. You are hiring people who use the best tools available.
We hear these from almost every business we talk to, whether it’s the owner, the marketer, or the office manager holding it all together. Each one has a fix.
Calls hit voicemail when nobody can pick up, and web leads wait hours for a reply. The first business to answer usually wins. The fix: a 24/7 receptionist that answers every call, chat, and text in seconds, qualifies the lead, and books it.
Leads in one app, texts in another, jobs in a spreadsheet. No single source of truth, so things slip. The fix: everything connected into one CRM with automatic follow-ups, so every lead and job lives in one place.
The business runs on referrals because Google, Maps, and AI search barely know it exists. The fix: we build your presence where people actually look: your Google Business Profile, reviews, SEO, and AI search (GEO).
Posts go out in bursts, then weeks of silence, and some channels sit empty. Nobody has the hours to keep it up. The fix: consistent, on-brand posts across your channels, planned and published for you.
See how Octo handles every channel, from phone to web chat to social, exactly like your customers would.
Octosona is a bilingual (English & Spanish) digital marketing agency in San Diego, California, built for local service businesses: contractors, clinics, home services, and the busy teams who don’t have time to chase every lead. We install an AI front desk that answers every call, website chat, text, and social DM 24/7, qualifies the lead, and books it straight into your calendar and CRM, so the customers you already pay to reach never slip to voicemail.
Beyond the front desk, we run the marketing that keeps your pipeline full: local SEO and a fast website that ranks on Google Maps and in AI search, automated 5-star review generation that builds the reputation customers check before they hire, and Google & Meta ads that bring in the right calls. It’s fully done-for-you. We manage it and report on what’s working. Based in San Diego, we serve local service businesses across the United States and Mexico.
The AI front desk, local SEO, pricing, and how Octosona works.
A CRM (customer relationship management system) is one organized place for every lead and customer: their contact, what they need, where they are in your pipeline, and the next follow-up. Octosona's AI saves every new lead straight into your CRM so nothing slips through the cracks.
SEO (search engine optimization) is how your business shows up when people search Google for what you offer, like plumber near me. We optimize your website, Google listing, and content so the right local customers find you first.
GEO (generative engine optimization) is the new SEO for AI search. It's how your business gets recommended by AI assistants like ChatGPT, Perplexity, and Google's AI Overviews when someone asks them for a service. We make sure yours is the business they name.
We give your business one AI front desk that answers every call, website chat, text, and social DM 24/7, qualifying the lead and saving it straight to your CRM. We also generate 5-star reviews automatically, and handle your website, local SEO, and ads when you're ready to grow.
Most setups are live within a week. We configure the AI to your business, your services, and your tone, then you review and approve everything before it answers a single customer.
No. It speaks in natural conversation, uses your business name, and is built to sound like a helpful front-desk person, not a phone tree. You approve the voice and the script before launch.
We're based in San Diego and know the local market well, but we work with local service businesses across the United States and Mexico. Our team and AI are fully bilingual (English and Spanish). Everything is handled remotely and done-for-you.
No. The AI front desk works alongside your existing number, and we can connect to your current CRM or set one up for you.
Every plan is scoped to your business and quoted as one flat monthly rate on a free 15-minute call, with no per-message fees and no usage surprises. Most plans start with a 14-day free trial. See our Pricing page for what each plan includes.
Most calls to a local business go unanswered when you're on a job or after hours, and the first business to respond usually wins the customer. An AI front desk answers every call, chat, and text in seconds, 24/7, so the leads you already pay to generate stop leaking to voicemail and to whoever picked up first.
Most AI answering apps handle one channel, the phone, and stop there. Octosona is one AI front desk across voice, website chat, SMS, and social DMs, bundled with automated 5-star review generation and local SEO, fully done-for-you, so you get the whole front of house in one place instead of stitching three tools together.
Human answering services cost more per month, usually don't update your CRM, don't generate reviews, and don't touch your marketing. Octosona's AI answers 24/7 in English and Spanish, qualifies and books the lead, saves it straight to your CRM, and asks happy customers for reviews, for a fraction of the cost.
No. It's done-for-you. We configure everything to your business, connect it to your existing phone number and CRM (or set one up), and you review and approve it before launch. Most setups are live within a week.
76% of small businesses already use AI, but only 14% have truly integrated it into how they operate. That gap is a head start: while competitors experiment, you capture the calls and reviews they miss. Octosona removes the learning curve so you get the upside now.
No. The AI front desk works alongside your existing business number and plugs into the CRM, calendar, and tools you already use, like Jobber, Housecall Pro, ServiceTitan, GoHighLevel, or Google Calendar. If you're stitching together a patchwork (call tracking in one place, Zapier in another, texts landing in Slack), we can fold it into one front desk instead. Nothing gets ripped out unless you want it gone.
Yes. Many owners start with the AI as a safety net, catching nights, weekends, and the calls their team misses when the phones are slammed, while their current setup keeps running. Once they see it never drops a lead, most expand it to the full front desk. You decide how much it handles.
